Formal Demand for Immediate Investigation into Compromised Accounts.

(We, the Crypto Hood Association, are writing to express our outrage and to demand immediate action regarding the recent compromise of three of our members’ accounts on your platform. This incident has resulted in the theft of over $3,000 worth of Bitcoin a few weeks ago and an additional $4,000 mere minutes ago. We hold Noones fully responsible for this egregious security breach.

Despite all affected members having 2-Factor Authentication (2FA) enabled via Google Authenticator, they were still victimized. Our internal investigation has unequivocally contradicted Noones’ claim that our members clicked on a phishing link and shared their 2FA codes. This baseless accusation serves only to deflect responsibility and further undermines our trust in your platform.

We are deeply disappointed by Noones’ apparent lack of urgency and concern for user security. The fact that this breach occurred despite the presence of robust security measures is a damning reflection of your platform’s vulnerabilities. This failure demands immediate corrective action to safeguard against similar occurrences in the future.

Our Demands:

A Comprehensive Investigation:
We demand a transparent investigation into the compromised accounts and the theft of Bitcoin. The findings must be shared with us promptly.
Direct Dialogue:
We request a meeting with the individual handling this case to discuss our concerns and ensure accountability.
CEO Involvement:
We insist on the immediate involvement of CEO Ray Youssef to personally oversee this matter and guarantee a swift resolution.

Consequences of Inaction:

Should our demands not be met, we will be left with no choice but to take the following actions:

Publicly expose Noones’ negligence and incompetence.
Initiate a mass exodus of our members from your platform.
Report this breach to relevant regulatory authorities and pursue legal action.

We expect a prompt response detailing the specific actions Noones will take to address our concerns. Failure to respond appropriately will compel us to escalate this matter further.